LEITNER repairs
Repair instead of discard - Live sustainability!
LEITNER offers a professional repair service that helps you to get your defective devices up and running again. Our repair service includes a complete repair and revision of your devices to ensure that they are in perfect working condition.
Process:
Fill out "repair request"
Please fill out the "repair request" form, which is available for download on our website www.leitner.com under the "Service" menu as a PDF file. You will also find the corresponding guide to help you fill out the form.
Submit "repair request"
Send the completed „repair request“ to spareparts@leitner.com by email. Our Repair Management team will promptly take care of it and contact you as soon as possible.
Receipt of device
After receiving your “repair request”, we will provide you with an RMA code and all necessary details for the pickup of your device. LEITNER will take care of the organization of the pickup for you.
Cost estimate
After a careful analysis of the device, we will send you a cost estimate that includes all necessary repairs.
Warranty
LEITNER provides a warranty for the repaired device, the length of which may vary depending on the product type.
Device return
Once the repair is complete, we will send your device back to you as soon as possible.
The advantages
Free pickup
We are happy to take care of the free pickup of your defective devices weighing under 30 kg throughout Europe.
Free cost estimate
You have the option to accept or reject the repair.
Warranty included
By repairing with Leitner, you benefit from the LEITNER warranty.
Sustainability
You actively contribute to sustainability and avoid the waste of resources by purchasing new devices.
Increased profitability
The operating time of your devices is extended, which leads to higher productivity and efficiency and thus increases the profitability of your devices.
Cost savings
By repairing instead of purchasing new devices, companies can save costs and save up to 60% of expenses.
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